Safety

Safety And Policy Center

Our Commitment

Orra's commitment to the safety, security, and well-being of its users is evident in its proactive approach to addressing potential risks and ensuring a positive experience for all. As a leading app for connecting people, Orra recognizes the importance of maintaining a safe environment where users can interact without fear of misconduct or criminal behavior.

The acknowledgment that even a small percentage of incidents is too many underscores Orra's dedication to prioritizing user safety above all else. This commitment is further demonstrated through ongoing efforts to explore new updates, partnerships, and technologies aimed at enhancing safety measures and fostering a culture of respect among users.

By providing information about its safety tools and practices, Orra empowers users to make informed decisions while engaging with the platform. Regardless of location, Orra's unwavering goal remains the same: to ensure a safe and positive experience for all users, no matter where they are in the world.

Our Safety Tools

Orra's approach to safety is comprehensive and multifaceted, incorporating both automated and manual moderation tools to prevent and address inappropriate behavior on the platform. By investing significant resources into these efforts, Orra demonstrates its commitment to ensuring a safe and respectful environment for all users.

The use of automatic scans and manual reviews helps to identify red-flag language and images, as well as suspicious profiles or activities. This proactive approach enables Orra to take swift action against bad actors, including shadow-banning suspicious accounts and blocking associated identifiers such as email addresses, phone numbers, and IP addresses.

With a zero-tolerance policy on harassment, Orra encourages its community to report instances of misconduct or violations of its guidelines or terms of use. The platform provides a self-reporting tool for users to easily report such incidents, and a dedicated community team is responsible for investigating reports and taking appropriate measures, which may include content removal, user banning, or collaboration with law enforcement.

In response to reports of assault, Orra prioritizes user safety by promptly investigating reported crimes and cooperating fully with law enforcement agencies. Alleged perpetrators are identified and their accounts blocked, with incidents reported to Orra's centralized safety repository to prevent recurrence across various platforms.

Furthermore, Orra emphasizes user education by offering safety tips both online and within the app. By empowering users to make informed and safe choices, Orra aims to foster a culture of responsibility and mutual respect among its community members.

View our Tips for Staying Safe

Orra is committed to playing a proactive role in shaping industry standards and advocating for legislative measures to enhance online safety. Here's how Orra is engaged in government relations and legislative work:

1. **Supporting Safety-Focused Laws**: Orra actively collaborates with legislators and regulators worldwide to define and advocate for new safety-focused laws. These laws aim to safeguard users not only on Orra but also on other tech platforms. Orra's efforts include promoting legislation to combat catfishing, a deceptive practice where individuals create fake identities online to deceive others.

2. **Active Engagement with States**: Orra's team is actively involved in working with several states to promote legislation aimed at addressing catfishing and other online safety concerns. By engaging with state governments, Orra seeks to contribute to the development of effective regulatory frameworks that prioritize user safety.

3. **Making the Internet Safer**: Orra recognizes the importance of collaboration between tech platforms and governments to create a safer online environment for everyone. By advocating for legislative measures and working closely with government authorities, Orra aims to contribute to making the internet a safer place for users worldwide.

Through these efforts, Orra demonstrates its commitment to promoting online safety and fostering a positive digital experience for its users.

Fraud

Orra prioritizes the protection of its users against fraudulent activities and upholds stringent measures to ensure data privacy and platform security. Here's how Orra addresses fraud and safeguards user privacy and security:

**Fraud Prevention:**

- Orra maintains a zero-tolerance policy towards any form of predatory behavior and fraud.

- A dedicated fraud team utilizes cutting-edge technology to detect and prevent fraud.

- Each member profile undergoes thorough scrutiny, with automatic scans and manual reviews for red-flag language and suspicious activity.

- Orra emphasizes the importance of never sending money to someone not met in person and encourages members to report any requests for financial information through the self-reporting tool.

**Data Privacy and Platform Security:**

- Orra places a high priority on user privacy and adheres to strict policies and technical measures to protect user data.

- Encryption is employed for user photos and messages, ensuring secure communication.

- Tools are implemented to limit employee access to user communications and other sensitive data.

- Orra's business model focuses on providing premium features without relying on selling user data or advertising revenue.

- Users can request a copy of their data at any time, and Orra ensures transparency regarding its data practices through its Privacy Policy, accessible through the app.

- Continuous improvement of security measures is undertaken to combat malicious intent, although specific details regarding security tools are not disclosed to avoid tipping off potential offenders.

By prioritizing fraud prevention, data privacy, and platform security, Orra maintains a safe and trustworthy environment for its users to interact and connect.

Additional Policies and Information

It's great to see Orra taking proactive steps to maintain a safe and positive environment for its users. Here are some additional policies that Orra has implemented to enhance safety:

1. **Community Guidelines**: Orra has established Community Guidelines that outline the expected behavior for users on the platform. These guidelines help maintain a respectful and inclusive community.

2. **Reporting Mechanism**: Orra encourages users to report any instance of bad behavior, both on and off the platform. Users can easily report inappropriate conduct by tapping the '3 dots' icon on a profile and selecting 'Report'. Additionally, users can submit a help request online to report another user.

These policies demonstrate Orra's commitment to fostering a safe and enjoyable experience for all users. By providing clear guidelines and a straightforward reporting mechanism, Orra empowers its community to contribute to the platform's safety and well-being.

Underage Usage

Orra's strict policy regarding the age limit of users underscores its commitment to maintaining a safe and appropriate environment for adults. Here are some key points about Orra's approach to ensuring that only users aged 18 and above are present on the platform:

1. **Age Limit Enforcement**: Orra is exclusively for users who are 18 years of age or older. This policy is enforced through a combination of automated and manual moderation tools and processes.

2. **Vigilant Monitoring**: Orra invests significant resources in monitoring and reviewing user profiles, activity, and reports to detect and remove any minors attempting to access the platform.

3. **Community Reporting**: Orra relies on its user community to report any profiles that may depict a minor. This proactive approach enables Orra to promptly investigate and take appropriate action to remove such profiles from the platform.

4. **Zero Tolerance**: Orra maintains a zero-tolerance policy regarding minors on its platform. Any attempt by a minor to access the app is strictly prohibited, and Orra takes immediate action to remove them.

By actively preventing and removing minors from its platform, Orra ensures that it remains a safe and suitable space for adult users to connect and interact.

Solicitation/Prostitution

Orra maintains strict policies against solicitation and the promotion of illegal substances on its platform to uphold a safe and respectful environment for all users. Here's how Orra handles these issues:

1. **Solicitation**: Orra prohibits any form of solicitation, whether it involves buying or selling goods or services. If a user comes across a profile engaging in solicitation, they are encouraged to report it immediately using the self-reporting tool available on all Orra profiles or online. Orra's dedicated community team will then take appropriate action, which may include removing the violating profile or banning the user responsible.

2. **Illegal Substances**: Profiles promoting illegal substances are strictly against Orra's Terms of Use. Orra has implemented a system to promptly remove such profiles from the app. If a user encounters a profile violating this policy, they are urged to report it within the app. Orra's team will investigate the report and take necessary action to remove the offending profile.

By actively enforcing these policies, Orra ensures that its platform remains a safe and trustworthy space for users to connect and interact without encountering unwanted solicitation or illegal activities.

Resources for Support, Advice, or Assistance:

In case of emergency, call 911 (U.S. or Canada) or your local law enforcement agency.

Rape, Abuse and Incest National Network (RAINN) Hotline

1-800-656-HOPE (4673) I www.rainn.org

Planned Parenthood

1-800-230-7526 I www.plannedparenthood.org

National Domestic Violence Hotline

1-800-799-SAFE (7233) or 1-800-787-3224 I www.thehotline.org

National Human Trafficking Hotline

1-888-272-7888 or text 233733 I www.humantraffickinghotline.org

National Sexual Violence Resource Center

1-877-739-3895 I www.nsvrc.org